Privacy policy

Privacy Policy

Last updated: October 9, 2026

At DryBoxers, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or purchase our products.

If you have any questions, contact us at support@dryboxers.com.

1. What Information Do We Collect?

We collect personal information that you provide to us or that is automatically collected when using our website. This may include:

  • Personal details such as your name, email address, phone number, and shipping address.

  • Payment and billing information.

  • Account information, preferences, and order history.

  • Shopping activity, including products viewed, purchases, and returns.

  • Device information, IP address, browser type, and website activity.

  • Messages and enquiries sent to our customer support team.

We may also use cookies and similar technologies to improve your shopping experience.

2. How Do We Use Your Information?

We use your personal information to:

  • Process payments, orders, deliveries, and returns.

  • Communicate with you about purchases and provide customer support.

  • Send promotional offers and marketing communications where permitted.

  • Improve and personalise our website and services.

  • Prevent fraud and maintain website security.

  • Comply with applicable laws and legal obligations.

We process your information based on contractual obligations, legitimate interests, consent, or legal requirements, as applicable.

3. How Do We Share Your Information?

We only share your personal information when necessary, including with:

  • Shopify, payment processors, shipping companies, and other service providers.

  • Marketing and advertising partners, where permitted.

  • Legal authorities when required by law.

  • Relevant parties during a merger, acquisition, or business transfer.

We do not sell your personal information to third parties for monetary payment.

Our online store is powered by Shopify. You can learn more about how Shopify handles personal information at https://www.shopify.com/legal/privacy.

4. Cookies and Tracking Technologies

We use cookies to improve website functionality, remember shopping cart items, analyse website performance, and personalise your shopping experience.

Cookies may also be used to identify abandoned checkouts and support marketing communications.

You can manage your cookie preferences through your browser settings.

5. How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer needed, we will securely delete or anonymise it.

6. How Do We Protect Your Information?

We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal information.

  • Withdraw consent to certain data processing activities.

  • Object to or restrict certain processing activities.

  • Opt out of marketing communications and targeted advertising where applicable.

To exercise your rights, contact support@dryboxers.com. We may need to verify your identity before processing your request.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without the required consent, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to, stored in, or processed in countries outside your country of residence through Shopify and other service providers.

Where required, appropriate safeguards will be used to protect your information during international transfers.

10. SMS and Email Marketing

If you subscribe to our marketing communications, we may send you promotional offers, product updates, and order notifications.

SMS communications may include abandoned checkout reminders, promotional messages, and review requests.

You can unsubscribe from promotional emails at any time using the unsubscribe link provided.

SMS opt-in information and consent will not be shared with third parties except messaging partners responsible for operating the messaging service.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We recommend reviewing their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.

DryBoxers

Website: www.dryboxers.com

Email: support@dryboxers.com

We are committed to protecting your privacy and handling your personal information responsibly.